Privacy Policy
Last Updated: 26 June 2024
Welcome to Helobym (the “helobym.com”), owned and operated by Helobym (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is protected. By using our Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide to Us:
- Account Information: When you create an account, we collect personal information such as your name, email address, phone number, profile picture, and any other information you choose to provide.
- Content You Share: We collect information when you post, upload, or share content such as photos, videos, comments, and other communications.
- Payment Information: If you make purchases or transactions, we collect payment information including your credit card number, billing address, and other financial information.
1.2 Information We Collect Automatically:
- Usage Data: We collect information about your interactions with the Website, including the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Device Information: We collect information about the device you use to access our Website, including your IP address, browser type, operating system, and mobile network information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information.
1.3 Information from Third Parties:
- Social Media: If you choose to link your social media accounts to our Website, we may collect information from those accounts, such as your social media profile information, friends lists, and other content you have made publicly available.
- Partners and Service Providers: We may receive information about you from our business partners and service providers, including advertisers, analytics providers, and payment processors.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Website
- Improve, personalize, and expand our Website
- Understand and analyze how you use our Website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes
- Process your transactions and manage your orders
- Send you emails
- Detect and prevent fraud
- Comply with legal obligations and protect our legal rights
3. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Other Users: When you share personal information or otherwise interact with public areas of the Website, such information may be viewed by all users and may be publicly distributed outside the Website.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You have the right to request that we correct any personal information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
6. Children’s Privacy
Our Website does not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If we become aware that we have collected personal information from children under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: https://helobym.com/contact-us
- By mail: G33, (Ground Floor), Berjaya Megamall, Jalan Tun Ismail, 25000, Kuantan, Pahang
Helobym
G33, (Ground Floor), Berjaya Megamall,
Jalan Tun Ismail,
25000,
Kuantan,
Pahang,
Malaysia
Thank you for using Helobym.
