Welcome to Helobym! By accessing or using our platform, you agree to abide by the following terms and conditions, which govern your use of the website and its features. Please read them carefully.
1. General Terms
- Eligibility: By using Helobym, you confirm that you are of legal age to enter into a binding agreement in your jurisdiction. If you are using the platform on behalf of an organization, you must have the authority to bind that organization to these terms.
- Account Creation: You must create an account to access the full functionality of the site. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
- Prohibited Use: You may not use Helobym for any unlawful, abusive, or harmful activities, including but not limited to distributing malicious software, infringing intellectual property, or harassing others.
2. Content & Intellectual Property
- Content Ownership: All content uploaded by instructors (videos, text, SCORM courses, webinars, etc.) remains the property of the respective instructor. Helobym claims no ownership of content uploaded by users.
- Content Usage: Users may access content according to their subscription or course enrollment. Unauthorized copying, redistribution, or modification of content is prohibited.
- License to Use: By uploading content to Helobym, you grant Helobym a non-exclusive, worldwide, royalty-free license to display, distribute, and promote your content.
3. Instructors & Marketplace
- Single & Multiple Instructors: Helobym allows instructors to offer courses either individually or as part of a marketplace. Instructors are responsible for creating, managing, and ensuring the quality of their courses.
- Commission Rates: Helobym offers variable commission rates for instructors, which may be adjusted based on activity and performance. Specific commission rates are outlined in your account settings.
- Organizational Education: Institutions can create custom pricing structures for their students. Organizations are responsible for managing and tracking enrollments and payments related to their courses.
- Tax Responsibility: Helobym is not responsible for withholding or remitting any taxes on behalf of instructors. Instructors are solely responsible for understanding and complying with their local tax laws, including reporting and paying any applicable taxes arising from income earned on the platform.
- Teachers are responsible for independently handling all tax declarations and payments related to their course sales revenue. The platform will not withhold or pay any taxes on their behalf unless required by applicable laws.
4. Payments & Accounting
- Transaction Fees: Helobym charges transaction fees on course sales, as specified in the platform. Fees may vary based on the nature of the transaction and the instructor’s performance.
- Accounting System: Helobym provides a built-in accounting system for instructors and users to track sales, manage payouts, and generate invoices. Users must maintain accurate records and ensure all transactions comply with applicable laws.
- Refunds: Refund requests must be made in accordance with Helobym’s refund policy. Approved refunds will be processed as per the transaction type.
5. Marketing & Notifications
- Marketing Features: Helobym provides instructors with tools for promotions, discounts, and banners. Instructors and admins are responsible for ensuring that marketing campaigns comply with applicable advertising laws.
- Promotions & Discounts: Instructors may create discount codes and promotional offers for courses. Helobym is not responsible for any issues arising from discount code misuse.
- Notifications: Automatic notifications will be sent for various actions (e.g., course completion, sales reports, support tickets). Instructors and administrators can also send custom notifications to users.
6. Badges & Rewards
- Badges: Instructors and students may earn badges based on specific actions or milestones (e.g., course completion, quiz achievements). Helobym reserves the right to define and assign badges automatically.
- Reward Points: Users may earn points based on platform activity. Points can be redeemed for courses or converted to account balance. The Reward Points System is governed by the specific rules set in your user account.
7. User Support
- Support System: Helobym provides a support system for users to contact instructors or the platform’s administrators. Support tickets must be submitted through the platform’s interface, and responses will be provided as soon as possible.
- Course Support: Instructors are expected to offer support for their courses and respond to student inquiries in a timely manner.
8. Course & Content Management
- Course Sections & Organization: Instructors can organize course content into sections and chapters. Instructors must ensure the content is appropriate, relevant, and of high quality.
- Course Capacity: Instructors can set course capacity limits. Once the capacity is reached, no further enrollments will be allowed unless the instructor adjusts the capacity settings.
- Noticeboard: The noticeboard feature allows administrators to post important notices to students. Instructors may also utilize course-specific noticeboards for communication.
9. Device & Session Limits
- Device Limit: Users may have a limited number of simultaneous logins. Sharing of accounts is prohibited, and Helobym reserves the right to restrict access if account-sharing is detected.
10. Privacy & Data Protection
- Privacy Policy: Helobym respects the privacy of its users. All personal data collected will be handled in accordance with the platform’s Privacy Policy.
- Data Sharing: Helobym may share user data with third-party service providers for purposes of platform maintenance, payment processing, and marketing. By using the platform, you consent to this data sharing.
11. Termination
- Account Suspension or Termination: Helobym reserves the right to suspend or terminate user accounts that violate these terms or engage in fraudulent or abusive activity.
- Content Removal: Helobym may remove content that violates its guidelines or is deemed inappropriate.
12. Miscellaneous
- Changes to Terms: Helobym may update these terms at any time. Users will be notified of any significant changes, and continued use of the platform constitutes acceptance of the updated terms.
- Governing Law: These terms are governed by the laws of the jurisdiction in which Helobym is registered. Any disputes arising from these terms will be resolved in the appropriate legal venue.
By using Helobym, you agree to abide by these Terms and Conditions. If you do not agree, you must refrain from using the platform. If you have any questions, please contact us through the support system.